NHTSA Complaint #11277520 — 2018 SUBARU CROSSTREK

TL* THE CONTACT OWNS A 2018 SUBARU CROSSTREK. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS IN THE MAIL FOR NHTSA CAMPAIGN NUMBERS: 19V744000 (ENGINE AND ENGINE COOLING) AND 19V743000(ELECTRICAL SYSTEM). PRIOR TO THE NOTIFICATIONS, THE CONTACT INFORMED CMA'S COLONIAL SUBARU (2122 RUFFIN MILL RD, SOUTH CHESTERFIELD, VA 23834, 888-929-4456) THAT SHE HEARD A BANGING NOISE COMING FROM THE ENGINE WHEN PARKING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS INFORMED THAT THE NOISE WAS RELATED TO THE ENGINE COOLING OFF AND THAT AN OIL CHANGE WAS NEEDED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.