NHTSA Complaint #11277261 — 2019 HARLEY-DAVIDSON FLHTK

TL* THE CONTACT OWNS A 2019 HARLEY-DAVIDSON FLHTK. WHILE RIDING 70 MPH, THE CONTACT ATTEMPTED TO SLOW THE MOTORCYCLE DOWN BY DEPRESSING THE CLUTCH; HOWEVER, THE CLUTCH FAILED. ON ANOTHER OCCASION, WHILE AT HOME, THE MOTORCYCLE WAS SHIFTED INTO GEAR AND ACCELERATED BEFORE THE CLUTCH WAS RELEASED. THE CONTACT WAS UNABLE TO SLOW DOWN OR STOP THE MOTORCYCLE BEFORE DRIVING OVER A CURB AND THROUGH SOME POTTED PLANTS. THE RADIATOR, FAIRING, REAR SADDLE BAGS, AND EXHAUST WERE DAMAGED. THE CONTACT SUSTAINED MINOR INJURIES TO THE LEG THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE MOTORCYCLE WAS TAKEN TO CALIENTE HARLEY-DAVIDSON (7230 NORTHWEST LOOP 410, SAN ANTONIO, TX 78245, (210) 681-2254) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR ON THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ACTUATOR HAD BEEN REPLACED ON THREE SEPARATE OCCASIONS. THE MOTORCYCLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200. THE VIN WAS INVALID. *LN*JB