NHTSA Complaint #11271206 — 2019 NISSAN MURANO

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11271206
Vehicle	2019 NISSAN MURANO
Component	VEHICLE SPEED CONTROL
Date of Incident	September 12, 2019
Date Filed	October 26, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE PURCHASED OUR 2019 NISSAN MURANO ON SEPTEMBER 12, 2019 AND SOON NOTICED THAT WHEN DRIVING DOWN EVEN A GENTLE DOWN-SLOPE WITH NO VEHICLE IN FRONT OF IT, THE CRUISE CONTROL GAINS 10-15+ MPH. NISSAN ENGINEERING SAYS THAT THIS IS "NORMAL" AND NOT TO USE THE CRUISE CONTROL ON HILLS. WE HAVE OWNED MANY CARS WITH CRUISE CONTROL, AND NONE HAS EVER GAINED MORE THAN 4-5 MPH ON SIMILAR DOWN-SLOPES. WE FEEL THAT THIS IS A SAFETY ISSUE. FOR EXAMPLE, APPARENTLY AUDI, MERCEDES BENZ AND SUBARU ALL HAVE CRUISE CONTROL SYSTEMS THAT LIMIT SPEED INCREASE DOWNGRADE TO ABOUT 2 MPH. IT SEEMS THAT AN ALMOST $50,000 CAR FROM NISSAN SHOULD BE AS SAFE.

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