NHTSA Complaint #11269884 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11269884
Vehicle	2012 FORD EXPLORER
Component	STEERING
Date of Incident	October 12, 2019
Date Filed	October 21, 2019
Mileage	120,958 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

CAME OUT TO START UP MY VEHICLE WHEN IMMEDIATELY MY POWER STEERING ASSIST FAULT CAME ON. IT WOULDNT ALLOW ME TO BACK MY CAR BACK NOR TURN MY STEERING WHEEL AS IF IT WAS LOCKED. SO I TURNED THE CAR OFF FEELING DISCOURAGED I MAY HAVE WAITED 20 MINUTES AND STARTED THE VEHICLE UP TO NOW THERE IS NO MESSAGE. I PROCEEDED TO DRIVE THE VEHICLE ONCE I MADE IT BACK HOME THE MESSAGE CAME ON ONCE AGAIN AT THIS TIME I TOOK OUT MY CAR BOOK AND IT GAVE INFORMATION ON WHAT THE PROBLEM IS AND TO SEEK SERVICE AS SOON AS POSSIBLE.

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Recent Complaints for the 2012 FORD EXPLORER

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