NHTSA Complaint #11269631 — 2015 MINI COUNTRYMAN
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11269631 |
| Vehicle | 2015 MINI COUNTRYMAN |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 54,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
2015 MINI COOPER COUNTRYMAN PURCHASED NEW FROM FACTORY. HAVE HAD REGULAR ROUTINE MAINTENANCE SINCE PURCHASE. AROUND 48,000 MILES STARTED HEARING RATTLE NOISE FROM FRONT DRIVERS SIDE OF ENGINE COMPARTMENT. DEALER COULDN'T FIND ANYTHING. NOISE ONLY NOTICEABLE AT LOW SPEEDS AND WHEN CLUTCH UNDER LOAD. GOT WORSE OVER TIME, SO TOOK IT TO DEALER AND WORKED WITH MECHANIC TO IDENTIFY ENGINE. THEY CHECKED MOTOR MOUNTS WHICH APPEARED FINE, BUT WHEN THEY REMOVED THEM, MOUNTS WERE FOUND TO BE FAILED. BOTH MOTOR MOUNTS HAD TO BE REPLACED. THIS IS QUITE UNACCEPTABLE CONSIDERING I HAVE KEPT THE CAR IN THE GARAGE, I DON'T DRIVE IT LIKE I STOLE IT, AND I KEEP UP ON ALL THE REQUIRED MAINTENANCE.
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