NHTSA Complaint #11268428 — 2019 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11268428
Vehicle	2019 GMC TERRAIN
Component	ENGINE
Date of Incident	October 14, 2019
Date Filed	October 15, 2019
Mileage	4,697 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ON AUGUST 23, 2019, MY VEHICLE INCURRED AN ENGINE AND TRANSMISSION FAILURE REPORTED BY GMC ONSTAR APPLICATION. THE SYMPTOMS OF FAILURE ARE REPEATED ACCELERATION SPEED CONTROL CAUSING SPEED LIMIT VIOLATIONS, INTERFERENCE WITH OTHER MOVING TRAFFIC, SPOUSAL TRAUMA, AND ILLUMINATION OF MULTIPLE DISPLAY WINDOW LIGHTS IN THE DASHBOARD BEHIND STEERING WHEEL. ON OCTOBER 14, 2019, THERE WAS A REOCCURRENCE OF THE SAME ISSUE. IN FACT, THIS REPORT IS TO GET AHEAD OF THE PROBLEM BEFORE TAKING VEHICLE FOR SERVICE THIS MORNING, OCTOBER 15, 2019, AT SEWELL BUICK GMC. I HAVE SERVICE DOCUMENTATION AND ONSTAR EMAIL MESSAGES OF FAILURE FOR EVIDENCE OF THIS REPORT.

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