NHTSA Complaint #11267948 — 2012 KIA OPTIMA HYBRID

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 55-60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. IN ADDITION, THE OIL LEVEL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO LOSE POWER. THE CONTACT WAS ABLE TO SAFELY MOVE THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO SOUTHWEST KIA AUSTIN (13175 US-183 N, AUSTIN, TX 78750, (512) 583-1900) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,200.