NHTSA Complaint #11267511 — 1994 NISSAN ALTIMA

TL* THE CONTACT OWNS A 1994 NISSAN ALTIMA. WHEN THE CONTACT STARTED THE VEHICLE, RELEASED THE EMERGENCY BRAKE, AND DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED BACKWARDS FROM THE DRIVEWAY, CROSSED THE STREET, AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT SUSTAINED A SORE BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED OUT OF THE DITCH TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DUPLICATED THE FAILURE AND KEPT THE VEHICLE AT THE SHOP, ATTEMPTING TO DIAGNOSE THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 03V150000 (AIR BAGS). THE CONTACT CALLED BAYTOWN NISSAN AT 844-498-4477 (LOCATED AT 5445 I-10 EAST, BAYTOWN, TX 77521) AND WAS INFORMED THAT THE PART WAS NO LONGER AVAILABLE. THE CONTACT CALLED THE MANUFACTURER AND WAS LATER CALLED BACK FROM THE FINANCE DEPARTMENT WITH A BLUE BOOK OFFER OF $150 IN LIEU OF AIR BAG REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE ENGINE WAS REPLACED IN 2018. THE FAILURE MILEAGE WAS UNKNOWN.