NHTSA Complaint #11267364 — 2013 GMC TERRAIN POWER TRAIN

Complaint Details

ODI Number	11267364
Vehicle	2013 GMC TERRAIN
Component	POWER TRAIN
Date of Incident	September 30, 2019
Date Filed	October 9, 2019
Mileage	136,059 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE VEHICLE WAS STOPPED IN THE DRIVE GEAR, IT SHUT OFF AND THEN RESTARTED WITHOUT WARNING. IN ADDITION, WHEN THE KEY WAS RELEASED FROM THE IGNITION, THE VEHICLE MOVED. FURTHERMORE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE TRANSMISSION CONTROL MODULE AND TORQUE CONVERTER WARNING MESSAGES WERE DISPLAYED. THE VEHICLE WAS TAKEN TO WILLIAMS BUICK GMC (8201 SOUTH BLVD, CHARLOTTE, NC 28273, (704) 697-1600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 136,059.

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