NHTSA Complaint #11267149 — 2014 DODGE JOURNEY

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE COMPUTER SYSTEM WAS FAILING. THE VEHICLE WAS TAKEN TO PAUL SHERRY CHRYSLER JEEP DODGE RAM (937-778-0830, LOCATED AT 8645 N COUNTY ROAD 25A, PIQUA, OH 45356) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE THROTTLE BODY. IN ADDITION, THE ABS AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A RECALL REPAIR WAS PERFORMED IN 2018 PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS INFORMED THAT A PORTION OF THE WIRING HARNESS MAY BE REPAIRED FREE OF CHARGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.