NHTSA Complaint #11265708 — 2016 DODGE JOURNEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11265708 |
| Vehicle | 2016 DODGE JOURNEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 63,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
VEHICLE SIMPLY TURNED OFF ON ITS OWN WHILE I WAS DRIVING. I HAD JUST BEGAN ACCELERATING FROM A STOP LIGHT AND IN THE MIDST OF A TURN WHEN THE VEHICLE FAILED. AFTER STOPPING THEN THE CHECK ENGINE LIGHT ILLUMINATED. I WAS STUCK AT A LARGE INTERSECTION FOR A FEW MINUTES AS TRYING TO TURN THE VEHICLE BACK ON RESULTED IN IT JUST KIND OF JERKING/STUTTERING INITIALLY. EVENTUALLY I WAS ABLE TO TURN IT BACK ON AND DRIVE A BIT DOWN THE ROAD WHEN IT TURNED OFF AGAIN BUT AT LEAST I MADE IT TO A BUSINESS' PARKING LOT. I HAD THE VEHICLE TOWED TO A REPAIR SHOP AND THEY COULD NOT FIND AN ISSUE. NO ERROR CODES AND WOULD NOT CUT OFF ON THEM AS IT DID ME. I STILL HAD THEM REPLACE THE CRANKSHAFT SENSOR AS THE TECHNICIAN SAID THAT IS USUALLY THE ISSUE WHEN A CAR CUTS OFF DURING DRIVING.
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