NHTSA Complaint #11258774 — 2012 CHEVROLET TRAVERSE

WHILE ACCELERATING TO MERGE BACK ONTO THE HIGHWAY FROM THE EXIT THE SUV STOPPED ACCELERATING. THE CHECK ENGINE LIGHT CAME ON AND IT JUST SHUT OFF. IT WAS COASTED TO THE SHOULDER AND TRIED RESTARTING IT BUT NOTHING HAPPENED. CHECKED THE OIL DIPSTICK AND IT WAS READING EMPTY. TWO QUARTS OF OIL WAS ADDED AND IT STILL WOULDN'T START. THE SUV HAD BEEN DRIVEN ABOUT 4K MILES SINCE PURCHASED WITH NO OIL CHANGE BUT AT NO POINT DID THE OIL LIGHT COME ON TO SAY IT WAS LOW. IT WAS TOWED TO RINCON CHEVY WHERE THEY SAID IT WAS CATASTROPHIC INTERNAL ENGINE FAILURE AND ENGINE TO HAVE NO COMPRESSION. CONTACTED THE DEALERSHIP IT WAS PURCHASED FROM, WALDORF HONDA, AND THEY CONTINUED TO SAY THE OIL NOT BEING CHANGED AT 3K MILES FOR THE PROBLEM. THEY CONTINUED TO IGNORE THE FACT THAT I CALLED THEM THE DAY AFTER PURCHASE THAT I NOTICED A HESITATION WHILE DRIVING. TOLD THEM A SECOND TIME IN PERSON ABOUT IT AND WAS TOLD TO DRIVE IT UNTIL SOMETHING HAPPENS. I HAVE READ OTHER INSTANCES ABOUT THESE SAME TYPES OF PROBLEMS. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE AS FOR RIDING IN THIS SUV WAS A MAN, AN EIGHT MONTH PREGNANT WOMAN, AND A THREE YEAR OLD CHILD THAT WAS TRAVELING ON A HIGHWAY WHERE SPEED LIMIT WAS 70 MPH. IN THE PROCESS OF TAKING IT BACK TO THE DEALERSHIP WHERE PURCHASED. THEY ARE STILL PUTTING ON THAT IT'S MY FAULT AND ARE SURPRISED THAT THE WARRANTY COMPANY IS OFFERING TO PAY ABOUT 30% OF THE COST TO REPLACE THE MOTOR. SAYING THAT REPLACING THE MOTOR IS THE ONLY OPTION AND ALSO THE ONLY WAY TO FIGURE OUT THE HESITATION ISSUE, A POSSIBLE TRANSMISSION PROBLEM.