NHTSA Complaint #11256650 — 2015 FORD TRANSIT

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A KNOCKING NOISE UNDERNEATH THE VEHICLE AND THE DRIVESHAFT SEPARATED FROM THE COUPLING. ADDITIONALLY, THE FAILURE CAUSED THE VEHICLE TO LOSE BRAKING ABILITY. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO CLONINGER FORD OF HICKORY (1241 US HWY 70 SE, HICKORY, NC 28602, (828) 615-8653) WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT COUPLING NEEDED TO BE REPLACED AND THE VEHICLE NEEDED TO BE REPAIRED. THE CONTACT WAS QUOTED A PRICE OF $12,000 TO HAVE THE VEHICLE REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE VEHICLE WAS CURRENTLY WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 400,000. THE VIN WAS NOT AVAILABLE.