NHTSA Complaint #11256419 — 2015 KIA OPTIMA

I WAS DRIVING ON THE HIGHWAY WHEN MY ENGINE COMPLETELY FAILED. THERE WAS NO WARNING OR INDICATION THAT A COMPLETE FAILURE WAS GOING TO OCCUR. I HAD NO PROPULSION AND HAD TO COAST TO THE SHOULDER OF THE HIGHWAY TO AVOID OTHER VEHICLES. I OWNED THE VEHICLE AS THE ONLY OWNER (PURCHASED VEHICLE BRAND NEW) FOR ONLY THREE YEARS WHEN FAILURE OCCURRED. NO ONE EXPECTS THEIR VEHICLE TO FAIL IN A THREE YEAR TIME PERIOD FROM DATE OF PURCHASE. THE MILEAGE AT THE TIME OF FAILURE WAS AROUND 180,000 AND PAST THE WARRENTY. I DRIVE FOR UBER AND PURCHASED THE VEHICLE TO DRIVE FOR UBER. A NEW VEHICLE FAILING IN A THREE YEAR TIME SPAN (FROM TIME OF PURCHASE) BECAUSE THE ENGINE COMPLETELY FAILED IS UNREASONABLE. KIA ISSUED A SOFTWARE UPGRADE ON MY VEHICLE AFTER MY ENGINE FAILED THAT ADDRESSES THE EXACT TYPE OF FAILURE THAT OCCURRED TO MY VEHICLE (INDICATING THAT KIA WAS AWARE THAT THERE WERE PROBLEMS WITH THEIR PRODUCT.