NHTSA Complaint #11255258 — 2016 RAM 1500

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS UNDERGOING ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE COOLANT WAS VERY LOW. THE VEHICLE WAS TAKEN TO TATE DODGE CHRYSLER JEEP RAM (2903, 7429 RITCHIE HWY, GLEN BURNIE, MD 21061) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED MORE COOLANT. THE VEHICLE WAS REPAIRED; HOWEVER, AFTER 1,000 MILES, THE VEHICLE LOST COOLANT. THE VEHICLE WAS TAKEN BACK TO TATE DODGE CHRYSLER JEEP RAM WHERE THE MECHANIC FOUND A LEAK IN THE EGR COOLER AND STATED THAT THE EGR CIRCUIT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, AFTER SEVERAL THOUSAND MILES, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FRED FREDERICK CHRYSLER DODGE JEEP RAM (39 WASHINGTON BLVD, LAUREL, MD 20707) WHERE THEY PERFORMED A PRESSURE TEST AND ADDED COOLANT. THE MECHANIC ALSO MENTIONED A WARRANTY ON THE DIESEL EMISSION. AFTER THE REPAIR, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.