NHTSA Complaint #11254741 — 2017 FORD FUSION

THE FORD "SYNC 3" SYSTEM, WHICH SEEMS TO BE THE BRAINS OF NEARLY ALL INTERIOR CONTROLS AND ACCESSORIES HAS BEEN MALFUNCTIONING IN MULTIPLE FORD MODELS FOR A FEW YEARS NOW. THING AFFECTED INCLUDE ALL HVAC CONTROLS, AUDIO CONTROLS, POWER SEATS, WINDOWS, REMOTE START ABILITIES AND MORE. FORD AWARE OF THE MALFUNCTIONS IN CURRENT AND PREVIOUS MODELS, YET THEY REFUSE TO ISSUE ANY RECALL OR TECHNICAL SERVICE BULLETIN. THE DEALERSHIPS INSIST THEY CAN'T DUPLICATE THE ISSUE EVEN AFTER HAVING BEEN SHOWN VIDEOS OF THE CARS MALFUNCTIONS. A QUICK SEARCH THROUGH ONLINE FORD FORUMS WILL THIS ISSUE IS WIDELY EXPERIENCED AND THAT IT'S CLEARLY A MANUFACTURING DEFECT AND FORD SHOULD BE LIABLE.