NHTSA Complaint #11254383 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11254383
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	September 9, 2019
Date Filed	September 10, 2019
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE VEHICLE WAS STATIONARY AND HAD NOT BEEN DRIVEN FOR MORE THAN 3 HOURS. I PUSHED THE REMOTE START AND THE CAR STARTED, BUT IT SHUT OFF ALMOST IMMEDIATELY. THE SHUT DOWN WAS DUE TO OVERHEATING. THE ENGINE WAS COOL AND THE COOLANT WAS TEPID AT BEST. THIS IS NOT AN OVERHEATING ISSUE. THE CAR WILL NOT RUN ON MORE THAN 2 CYLINDERS. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE RECALL FOR THE COOLANT SENSOR. THE CAR HAD TO BE TOWED TO THE DEALER WHERE I WAS CHARGED TO DIAGNOSE THE ISSUE. THIS SHOULD BE NO CHARGE SINCE IT WAS RECALLED FOR THE OVERHEATING ISSUE. THIS OVERHEATING HAS CAUSED MY TRANSMISSION AND TORQUE CONVERTER TO FAIL AS WELL. THE COST OF THE TRANSMISSION SHOULD BE REIMBURSED BY FORD SINCE THEY HAVE KNOW ABOUT THE OVERHEATING ISSUE FOR A LONG TIME NOW.

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