NHTSA Complaint #11254229 — 2008 CHRYSLER ASPEN

TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT STATED THAT THE TRANSMISSION SHIFTED INDEPENDENTLY INTO 4 WHEEL DRIVE AND SEIZED. THE FAILURE CAUSED THE FRONT WHEELS TO LOCK UP AND NOT MOVE. THE CONTACT WAS ABLE TO GUIDE THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT SMELLED A BURNING RUBBER ODOR RIGHT BEFORE THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FOUR WHEEL DRIVE WAS MALFUNCTIONING. THE MECHANIC INITIALLY REMEDIED THE FAILURE BY SHIFTING THE TRANSMISSION BACK FROM FOUR WHEEL DRIVE INTO THE NORMAL GEARS. THE FAILURE RECURRED AGAIN AND ALL FOUR WHEELS SEIZED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 191,000.