NHTSA Complaint #11253998 — 2018 CHRYSLER PACIFICA SERVICE BRAKES

Complaint Details

ODI Number	11253998
Vehicle	2018 CHRYSLER PACIFICA
Component	SERVICE BRAKES
Date of Incident	September 8, 2019
Date Filed	September 8, 2019
Mileage	16,531 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

VAN WILL RANDOMLY NOT START AFTER JUST BEING DRIVEN. DASH BOARD LIGHTS UP AND ENGINE CLICKS BUT WILL NOT TURN OVER. SEVERAL MESSAGES COME UP FOR SERVICE. (SEE PICTURES ATTACHED.) HAS HAPPENED ONCE BEFORE ABOUT 2 WEEKS AGO AND THERE'S NO EXPLANATION AS TO WHY IT STARTED BACK UP AFTER ABOUT AN HOUR OF PROBLEM SOLVING. BATTERY WAS FINE. HEADLIGHTS, HORN, INSIDE LIGHTS AND RADIO ALL WORKED FINE. WHEN CLICKING ON PARKING BRAKE BUTTON, THE LIGHTS FLASH ON THE DASH AND CAN HEAR CLICKS BUT WON'T TURN ON THE BRAKE.

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