NHTSA Complaint #11253255 — 2011 BMW X5 POWER TRAIN

Complaint Details

ODI Number	11253255
Vehicle	2011 BMW X5
Component	POWER TRAIN
Date of Incident	August 6, 2019
Date Filed	September 4, 2019
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL RUMBLING AND BANGING NOISE. THE EMERGENCY POWER DOWN PULL OVER MESSAGE WAS DISPLAYED. THERE WAS OIL EMERGING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO BMW OF WYOMING VALLEY (1470 HIGHWAY 315, WILKES-BARRE, PA 18702, (570) 338-6955) WHERE IT WAS DIAGNOSED THAT THERE WAS A TRANSMISSION EXPLOSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS INVALID.

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