NHTSA Complaint #11252790 — 2019 VOLVO XC40

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11252790
Vehicle	2019 VOLVO XC40
Component	ENGINE
Date of Incident	August 21, 2019
Date Filed	September 2, 2019
Mileage	2,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MY CAR HAS LESS THAN THREE THOUSAND MILES ON IT AND WAS PURCHASED IN LATE MAY 2019. I WAS AT A STOP LIGHT WHEN SUDDENLY, I HEARD A LOUD BUZZ AND THE CAR STOPPED AND STARTED COMPLETELY ON ITS OWN. IT HAPPENED AGAIN AT THE NEXT TRAFFIC LIGHT, ONLY THIS TIME, IT KEPT SHUTTING OFF AND RESTARTING. THE DEALER'S SERVICE DEPARTMENT DOESN'T SEEM TO BELIEVE ME, AND THE MANUFACTURER HAS DENIED MY REQUEST FOR REPURCHASE, DESPITE THE SERIOUS SAFETY RISK THIS PRESENTS.

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