NHTSA Complaint #11252540 — 2014 NISSAN PATHFINDER

I HAD 2014 NISSAN PATHFINDER AND MY VEHICLE WAS INSPECTED AND PASSED WITH NO ISSUES IN JUNE 2019. THE DAY OF THE ACCIDENT, I DROVE ALL MORNING WITH NO TYPE OF INCIDENTS. MY NIECE, WHO LIVES ON A HILL WAS IN THE CAR WITH ME AND I PICKED HER THAT MORNING FROM HER HOUSE. SHE HAD TO RETURNED TO HER HOUSE LATER THAT MORNING FOR AN ITEM SO I DROVE BACK UP THE HILL, WAITED FOR HER IN HER DRIVEWAY, LEFT HER HOUSE AND AS I WAS DRIVING DOWN THE HILL I REALIZED THAT MY BRAKES WAS NOT FUNCTIONING, MY EMERGENCY BRAKE LIGHT APPEARED AND THEN ALL THE LIGHTS ON MY DASHBOARD TURNED ON. THE EMERGENCY BRAKE WASN'T WORKING AND I COULDN'T STOP THE CAR. I KEPT PRESSING MY BRAKES AND NOTHING WAS HAPPENING. IT JUST KEPT GOING! AT THAT POINT, I LOOKED AROUND TO SEE THE BEST PLACE TO CRASH. I CAME DOWN THE HILL CROSSED OVER ONE OF THE MAIN ROADS AND STEERED MY CAR INTO A FENCE AND WE HIT A TREE. ALL OF MY AIRBAGS DEPLOYED AND I WAS GRATEFUL THAT BOTH MY NIECE AND I HAD NO MAJOR INJURIES. MY VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. I HAD NO ISSUES WITH MY BRAKES IN THE PAST! I DID FIND OUT THAT THERE WAS A PROBLEM WITH THE BRAKE SOFTWARE IN THE 2013 AND 2014 NISSAN PATHFINDERS MODEL-YEARS AND THERE WAS A RECALL. I BOUGHT MY VEHICLE IN 2014 HOWEVER I NEVER GOT A RECALL NOTICE. I ALSO HAD MY VEHICLE SERVICE AT A NISSAN DEALERSHIP AND BRAKE SOFTWARE FAILURES WAS NEVER COMMUNICATED TO ME. SOMETHING WENT TERRIBLY WRONG WITH MY BRAKES OR THE SOFTWARE THAT DAY.