NHTSA Complaint #11252004 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11252004
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	August 5, 2019
Date Filed	August 28, 2019
Mileage	62,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

ON 1/17/18 MILEAGE 47120 I BROUGHT THE VEHICLE TO OUR LOCAL FORD DEALER AND THEY REPAIRED THE VEHICLE UNDER WARRANTY DUE TO RECALL 17S09. HOWEVER, ON 8/5/2019 MILEAGE 62,500 THE VEHICLE WAS RUNNING ROUGH AND THE CHECK ENGINE LIGHT CAME ON. LONG STORY SHORT, THE VEHICLE WAS TOWED TO ANOTHER FORD DEALER WHERE THEY DETERMINED THE VEHICLE HAD A CRACKED CYLINDER, THE EXACT SAME CONDITION THAT 17S09 WAS SUPPOSED TO FIX. WHILE I DID NOT SUFFER A SAFETY INCIDENT IN THIS CASE, MY CONCERN IS THAT THE VEHICLE WAS NOT REPAIRED CORRECTLY UNDER THE ORIGINAL RECALL, AND THUS THERE MAY STILL BE A SAFETY ISSUE THAT MAY AFFECT OTHERS.

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