NHTSA Complaint #11251978 — 2015 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11251978
Vehicle	2015 FORD FUSION
Component	ENGINE
Date of Incident	August 21, 2019
Date Filed	August 28, 2019
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

MY CAR HAS 64000 MILES. CAR WAS OVERHEATING AND ROUGH IDLE SO WE BROUGHT TO THE FORD DEALERSHIP AND THEY SAID THE CODE 0302 IS A MISFIRE ON CYLINDER #2. THEY ALSO SAID THERE IS A HOLE IS THE BLOCK BETWEEN CYLINDERS NOW. THERE IS ABSOLUTELY NO WAY THIS SHOULD HAPPEN WITH 64K MILES AND COOLANT LEVEL WAS CORRECT. THEY MENTIONED THE SLEEVE AROUND CYLINDER 2 IS TOO THIN CAUSING THE ISSUE. THEY ALSO MENTIONED FORD IS AWARE OF THE ISSUE AS NUMEROUS COMPLAINTS HAVE BEEN OBSERVED AND FORD'S REPLACEMENT ENGINE HAS A THICKER SLEEVE TO CORRECT THIS ISSUE. THE DEALER ALSO SAID THEY HAVE 4 OTHER FUSIONS WITH THE EXACT SAME ISSUE. NOW TO REPLACE THE ENGINE IS OVER $6000 AND AGAIN THERE IS SIMPLY NO WAY THIS SHOULD HAPPEN WITH A CAR WITH 64K MILES. VERY FRUSTRATED AND LOOKING FOR COMPENSATION.

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