NHTSA Complaint #11244974 — 2016 JEEP WRANGLER

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 35 MPH, THE ABS AND TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND SWERVED OFF THE ROAD. THE TRANSMISSION REVVED AND THE RPMS WENT ALL THE WAY UP. THE VEHICLE WAS TAKEN TO PREMIER CAPE COD JEEP (460 YARMOUTH RD, HYANNIS, MA 02601, (508) 815-5000) TO BE DIAGNOSED, BUT THE DEALER WOULD NOT SERVICE THE VEHICLE DUE TO THE WARRANTY ISSUES AND THEY WERE ALSO BOOKED FOR WEEKS WITH APPOINTMENTS. THE VEHICLE WAS ALSO TAKEN TO HELLER JEEP (635 MILL ST ROUTE 6, MARION, MA 02738, (508) 748-0019) WHERE IT WAS DIAGNOSED THAT THE ABS AND TRACTION SENSORS NEEDED TO BE REPAIRED. THE DEALER FURTHER STATED THAT THE ENGINE OVERHEATED AND LEAKED COOLANT AND THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 17,978.