NHTSA Complaint #11244538 — 2014 NISSAN JUKE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11244538
Vehicle	2014 NISSAN JUKE
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2019
Date Filed	August 16, 2019
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I BROUGHT MY JUKE INTO NISSAN FOR AN OIL CHANGE. AFTER GETTING THE VEHICLE BACK THAT NIGHT I BEGAN HAVING ISSUES STARTING THE CAR. INITIALLY I THOUGHT THE KEY NEEDED TO BE REPROGRAMMED. I SPENT THE MONEY BOUGHT A SECOND KEY AND THE THERE PROBLEM STILL EXIST. THE START/STOP ENGINE BUTTON ON THE CAR ONLY STARTS THE CAR AFTER MULTIPLE TRIES. THERE IS OBVIOUSLY AN ISSUE WITH THE START/STOP BUTTON. THIS HAS BEEN A CONTINUAL PROBLEM AND HAS LEFT ME STRANDED BECAUSE THE CAR WILL NOT START BACK UP. THE BATTERY IS BRAND NEW, I HAVE A BRAND NEW KEY, AND THE BREAK PEDAL CENSOR IS GOOD.

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