NHTSA Complaint #11243969 — 2013 CHEVROLET TRAVERSE

AFTER DRIVING USING THE A/C DURING RAIN (LIGHT TO MEDIUM DOWNFALL) WHEN VEHICLE WAS IN PARK AND THE KEY WOULD NOT MOVE TO TURN THE VEHICLE GINSENG OFF. TURNING THE KEY WAS WAS REPEATED MULTIPLE TIMES WITH NO SUCCESS. TO TURN OFF ENGINE THE POSITIVE CABLE HAD TO BE REMOVED FROM THE VEHICLE. ONCE THIS WAS DONE ALL FUSES WHERE CHECKED TO ENSURE NONE WHERE DAMAGED OR SHORTING. THIS IS WHEN IT WAS REALIZED THAT THE A/C VENTS WHERE LOCATED JUST ABOVE THE MAIN FUSE BOX AND THE CONDENSATION FLOODED THE BOX WITH WATER CAUSING THE IGNITION SAFETY CIRCUITS TO SHORT AND NOT ALLOW THE VEHICLE TO TURN OFF.THIS WAS ALSO MADE CLEAR ONLINE WHEN DOING A SEARCH TO TRY TO SHUT THE VEHICLE DOWN WITH OUT DAMAGING IT. THIS OCCURRED THREE TIMES AND THE MANUFACTURER DOES NOT HAVE A SOLUTION BUT STATED THEY ARE AWARE OF THE ISSUE. THIS IS A CONCERN DUE TO THE TURNING OFF OF THE KEY BUT THE ENGINE IS STILL ON AND THE DRIVE SELECTOR CAN STILL BE MOVED INTO GEAR. THIS COULD ALSO CAUSE SHORTS TO ANY OF THE COMPONENTS IN THE MAIN FUSE PANEL OR ELECTRICAL SYSTEMS.