NHTSA Complaint #11243328 — 2016 VOLVO XC90

I BOUGHT A BRAND NEW 2016, 1ST GENERATION VOLVO XC90 T6 ON 10/13/2015. THIS CAR WAS SOLD TO ME WITH AN ENGINE DEFECT FROM THE MANUFACTURER. IT TOOK MORE THAN TWO YEARS OF INCONVENIENT, BACK AND FORTH TRIPS TO THE GLEN COVE VOLVO DEALER TO FIND OUT THE REAL PROBLEM. THE ENGINE OIL WARNING LIGHT STARTED SAYING TO ADD 1 LITER OF ENGINE OIL IN 2017. SINCE THIS IS A NEW MODEL OF THE CAR, I THOUGHT IT'S WHAT THIS TYPE OF REQUIRED, SO INITIALLY I ADDED ENGINE OIL A FEW TIMES. HOWEVER, THE WARNING CONTINUES TO COME BACK EVERY 5-6 MONTHS. I THEN SUSPECTED MAYBE SOMETHING IS WRONG WITH THE ENGINE AS IT SHOULDN'T HAVE WARNED ME TO ADD ENGINE OIL AS IT'S A BRAND NEW CAR. I FINALLY DROVE THE CAR TO VOLVO GLEN COVE DEALER TO REQUEST AN ENGINE CHECK UP ON 02/22/2018. THE FIRST 2 TIMES THE DEALER COULDN'T FIGURE OUT THE PROBLEM. THEN, THE 3RD TIME THE ENGINE LIGHT CAME ON. FINALLY, MY CAR WAS LEFT WITH THE DEALER FOR 2 WEEKS AND THE DEALER TOLD ME THE ENGINE HAS SOME MANUFACTURE DEFECT. THE OIL WAS LEAKING FROM INSIDE, NOT FROM OUTSIDE. THE ENGINE HAD MAJOR REPAIRS COMPLETED AND A LOT OF CRUCIAL PARTS INSIDE THE ENGINE WERE REPLACED. FOR EXAMPLE: GASKET, PISTON KIT, PLUG, SEALING RING, CASTROL SYNTHETI, O-RING, FUEL PIPE, STUD, CAP, ANTI-FREEZE. ONLY ONE WEEK AFTER GETTING THE CAR BACK FROM THE DEALER, I WAS DRIVING MY WHOLE FAMILY HOME. WE SUDDENLY STARTED SMELLING A STRONG BURNING SMELL. THEN SMOKE STARTED BILLOWING OUT FROM THE FRONT HOOD. THANK GOD WE WERE OFF HIGH WAY AT THAT TIME. I WAS ABLE TO QUICKLY TURN OFF THE ENGINE. I CAN'T IMAGINE WHAT WILL HAPPEN IF THIS HAPPENED ON HIGHWAY. THIS TIME THE CAR GOT TOWED BACK TO DEALER.