NHTSA Complaint #11242862 — 2012 FORD F-350

WHEN I AM DRIVING MY TRUCK ON THE FREEWAY BETWEEN 65-75 MPH, AND I HIT A BUMP IN THE ROAD, MAYBE AT A BRIDGE OR ROUGH PATCH, THE TRUCK GOES INTO THIS VIOLENT SHAKING MOTION, WHERE I HAVE TO HOLD ON VERY TIGHT TO THE WHEEL AND ALLOW THE VEHICLE TO SLOW DOWN TO ABOUT 25 MPH. I HAVE HAD PEOPLE PULL UP NEXT TO ME POINTING AT MY FRONT WHEELS THINKING MY LUGS ARE LOOSE OR SOMETHING. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND GATHERING MY SENSES, BECAUSE THIS IS TERRIFYING, I AM ABLE TO ACCELERATE WITH CAUTION AS TO NOT GO MORE THAN 55 MPH. THANK GOD EVERYONE AROUND ME WHEN THIS HAPPENS IS PAYING ATTENTION TO MY VEHICLE, BUT IF I EVER LOOSE COMPLETE CONTROL WHEN THIS SHAKING HAPPENS, SOMEONE CAN BE SERIOUSLY INJURED. THIS VIOLENT SHAKING ONLY HAPPENS WHEN I AM ON THE FREEWAY AT HIGH SPEEDS. I HAVE HAD TRUCK IN THE SHOP SEVERAL TIMES ON THIS WITH FORD AND THEY CONTINUE TO DENY THIS IS A PROBLEM. THEY SAID ALIGNMENT ISSUES AND TIRE BALANCING. HOWEVER, WHEN THEY ALIGNED MY TRUCK, AND ENSURED TIRES WERE BALANCED, IT CONTINUES TO DO THIS. I TOLD THEM BEFORE THEY RETURN IT TO ME, TO PLEASE TAKE IT OUT ON THE FREEWAY AND POSSIBLE TRY TO FIND SOME ROUGH ROAD TO SEE HOW IT HANDLES. THEY CLAIM TO HAVE DONE THIS, BUT THE PROBLEM CONTINUES. MY TRUCK HAS 44K MILES ON IT AND IT IS VERY DANGEROUS TO DRIVE ON THE FREEWAY. I WILL ONLY DRIVE IT AROUND MY LOCAL STREETS BECAUSE ITS THE ONLY VEHICLE THAT I HAVE. THERE ARE LAW SUITS PENDING WITH FORD FOR THIS VERY ISSUE THAT I SPEAK OF. THE CONSUMERS CALLS IT THE "DEATH WOBBLE". FOR SOME REASON, NO ONE AT FORD, AT LEAST AT THE DEALERSHIP THAT I HAVE DEAL WITH SEEM TO KNOW WHAT THIS IS. THIS IS A KNOW DEFECT IN THEIR STEERING SUSPENSION, THAT WILL IF IT HASN'T ALREADY, HURT SOMEONE BADLY OR WORST, IT COULD KILL THEM.