NHTSA Complaint #11242724 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11242724
Vehicle	2012 FORD EXPLORER
Component	STEERING
Date of Incident	August 8, 2019
Date Filed	August 9, 2019
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE VEHICLE WAS STARTED UP AND WENT TO BACK OUT OF A PARKING SPOT. THE VEHICLE WAS PRACTICALLY IMPOSSIBLE TO STEER. THE STEERING WAS THE WORSE EVER TO TRY TO TURN THE WHEEL. HAD TO PULL INTO ANOTHER PARKING SPOT AND PARK IT THERE. TURN THE CAR OFF. THEN CAME BACK A FEW HOURS LATER AND STARTED THE CAR AND THE STEERING WORKED FINE. THIS HAS HAPPENED ON PREVIOUS OCCASIONS WHEN STARTING THE VEHICLE. THE STEERING IS IMPOSSIBLE TO TURN THE WHEEL. AGAIN, THIS HAS HAPPENED TO ME BEFORE, BUT LUCKILY ONLY WHEN STARTING UP AND INITIAL DRIVING. IT HAS PROBABLY HAPPENED AT LEAST 4 TIMES TO ME AND AT LEAST 2 TIMES FOR MY WIFE. I HAVE HEARD OF OTHER PEOPLE'S STEERING STOP WHEN DRIVING!

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