NHTSA Complaint #11242028 — 2018 TOYOTA AVALON

TL* THE CONTACT OWNS A 2018 TOYOTA AVALON. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, A VEHICLE TRAVELING AT HIGH SPEEDS CRASHED INTO THE VEHICLES FRONT PASSENGER SIDE. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED. THE PASSENGER WAS TAKEN TO THE HOSPITAL BY AMBULANCE, TREATED AND RELEASED THE FOLLOWING DAY. THE VEHICLE WAS DRIVEN TO THE DEALER JIM NORTON TOYOTA OF OKC, 8401 NORTHWEST EXPRESSWAY, OKLAHOMA CITY, OK 73162, THEY COULD NOT DETERMINED WHY THE AIR BAGS DID NOT DEPLOY. A THIRD PARTY COMPANY SENT BY THE MANUFACTURER CAME TO EVALUATE THE VEHICLE AND THEY WERE NOT ABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY AND THE CLAIM WAS DECLINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,300.