NHTSA Complaint #11241691 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11241691
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	May 15, 2019
Date Filed	August 5, 2019
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

HAD RECALL DONE AT DEALERSHIP TO PREVENT VEHICLE FIRE DUE TO WARPED HEADS ON ENGINE BECAUSE NO SENSOR TO TELL YOU LOW ON COOLANT. CAR HAS OVER 100,000 ON IT NEVER HAD A PROBLEM. NOW AFTER RECALL WORK IS DONE CAR IS SHUTTING DOWN IN TRAFFIC SAYING ENGINE OVERHEATING. BROUGHT TO FORD DEALERSHIP AND WAS TOLD THERE IS ALOT OF THESE COMING IN. WAS TOLD DEALERSHIP IS A MONTH BEHIND ON ENGINE WORK. DEALERSHIP HAD FOR 7 DAYS KEPT SAYING THEY WERE GOING TO LOOK AT IT TOMORROW TO DIAGNOSE. THEY WOULD CALL BACK AND SAY ANOTHER DAY. WHEN TO PICK UP AND THEY SAID NOT UNDER WARRANTY WOULD BE ALOT OF MONEY TO FIX. THIS IS MY DAUGHTERS CAR AND IT IS SHUTTING DOWN ON FREEWAYS AND SIDE ROADS. NOT GOOD. DANGEROUS. SOUNDS LIKE DEFECTIVE ENGINE

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