NHTSA Complaint #11241450 — 2013 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11241450
Vehicle	2013 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	August 3, 2019
Date Filed	August 3, 2019
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY STEERING MAKES A CLUNKING SOUND, WHICH YOU CAN ACTUALLY FEEL IN THE STEERING WHEEL WHEN IT OCCURS, WHEN TURNING EITHER LEFT OR RIGHT. IT IS INCREASING IN OCCURRENCE AND INTENSITY. IT OCCURS AT ANY SPEED. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. I TOOK IT TO THE DEALERSHIP AND THEY LUBRICATED SOMETHING, SAYING THERE WAS NO DANGER. SHOULD IT BECOME WORSE BRING IT BACK. IT'S GOING BACK!

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