NHTSA Complaint #11231678 — 2019 HONDA CIVIC
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11231678 |
| Vehicle | 2019 HONDA CIVIC |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,862 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
BRAND NEW 2019 CIVIC WITH A LEAKING CONDENSER. CAR HAS 4862MILES, WITH ALL THE EXTENDED WARRANTIES. HONDA REFUSED COVERAGE EVEN THOUGH THEY HAVE NOT DONE ALL THEY CAN TO PROTECT SUCH A FRAGILE COMPONENT. WAS TOLD A "SMALL PEBBLE" HIT THE CONDENSER CAUSING A LEAK. IN 2012 HONDA SETTLED A 40MILLION DOLLAR CLASS ACTION FOR THIS VERY SAME THING ON THE CRV AND OTHER MODELS. ON THIS CLASS ACTION THEY AGREED TO HAVE DEALERSHIPS PUT A METAL SCREEN TO PROTECT THE CONDENSER. WHY AREN'T THEY DOING THIS WITH ALL VEHICLES!?!?! HONDA IS STRAIGHT UP RUNNING A SCAM ON IT'S CUSTOMERS. AT $1,000.00 A POP PER REPAIR, MY LOCAL DEALERSHIP ADMITTED TO SEEING AT LEAST 5 OF THIS TYPE OR REPAIR COMING THROUGH EVERY WEEK!! IMAGINE HOW MUCH REFRIGERANT IS LEAKING INTO THE ATMOSPHERE!? 5 A WEEK AT ONE DEALERSHIP....WOW.
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