NHTSA Complaint #11231619 — 2016 DODGE JOURNEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11231619
Vehicle 2016 DODGE JOURNEY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 64,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

WHILE DRIVING MY JOURNEY WILL STALL AND I LOSE POWER STEERING AND BRAKES WITH NO WARNING. IT ALSO RANDOMLY HAPPENS WHEN STOPPING. THIS HAS HAPPENED WHILE SITTING IN TRAFFIC AT A RED LIGHT AND WHEN IT TURNS GREEN MY CAR DOESN'T MOVE. HAD TO PUT IT IN PARK AND RESTARTED WITH NO ISSUES. THIS HAPPENED WHEN STOPPING AT A STOP SIGN. HAD TO PUT IT IN PARK AND RESTART. THIS HAPPENED WHEN SLOWING DOWN TO TURN LEFT. LOST ALL POWER STEERING AND BRAKES. ALMOST HAD A HEAD ON COLLISION AND REAR ENDED WITH 2 CHILDREN IN THE CAR. AFTER I GOT THE CAR TO STOP I HAD TO PUT IT IN PARK AND START. EVERY TIME THIS ISSUE HAPPENS I HAVE TO PUT IT IN PARK AND IT STARTS RIGHT BACK UP. I HAVE TAKEN TO THE DEALERSHIP TWICE, SAME ISSUES AND THEY SAY NOTHING IS WRONG BECAUSE THEY ARE NOT GETTING AN ERROR CODE.

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