NHTSA Complaint #11230821 — 2012 HYUNDAI ELANTRA

MY 2012 HYUNDAI ELANTRA STARTED MAKING A TICKING/ KNOCKING NOISE IN THE ENGINE. I GOOGLED THE PROBLEM AND FOUND THAT MANY PEOPLE WERE HAVING THE SAME ISSUE. IT WAS A MISSED STEP WHEN BUILDING THE ENGINE. THE NOISE IS CALLED PISTON SLAP. IT'S HAPPENING TO A LOT OF HYUNDAI'S FROM 2011-2016 ELANTRA AND SONATAS. HYUNDAI DIDN'T DO A RECALL BECAUSE THEY DON'T WANT TO FOOT THE COST OF REPLACING THE ENGINES. I TOOK MY CAR TO HYUNDAI OF SOUTH BRUNSWICK NJ ON 7/3/19 NO ONE CALLED ME UNTIL 7/9/19 I CALLED EVERYDAY 3-4 TIMES A DAY AND KEPT BEING TRANSFERED TO LEAVE VOICE MAILS, I LEFT MESSAGES AND NO ONE CALLED ME BACK. ON 7/9/19 I WAS CALLED AND TOLD IT WOULD COST ME 6,766.00 TO REPLACE MY ENGINE. I BELIEVE HYUNDAI SHOULD BE RESPONSIBLE FOR THE ENGINE WHEN THEY'RE AWARE OF THIS ISSUE AND HAVE NOT DONE A RECALL. THE PROBLEM HAPPENED JUST STARTING THE CAR ONE MORNING AND THE NOISE GOT LOUDER EACH DAY.