NHTSA Complaint #11230403 — 2016 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11230403
Vehicle	2016 RAM 1500
Component	ENGINE
Date of Incident	July 8, 2019
Date Filed	July 9, 2019
Mileage	59,745 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AFTER SOFTWARE UPDATE FOR EMISSIONS ISSUE TRUCK FAILS TO ACCELERATE IN A SAFE MANNER WHEN ENGINE IS COLD. WHEN ACCELERATOR PEDAL IS PRESSED IT TAKES UP 5 SECONDS FOR ENGINE RPM TO INCREASE TO THE POINT THAT THE TURBO CHARGER WILL CUT IN. THIS CAUSE THE TRUCK TO ENTER AN INTERSECTION WITH OUT ENOUGH SPEED TO SAFELY COMPLETE THE TRANSITION THOUGH THE INTERSECTION IF TRAFFIC IS COMING. WHEN ENGIN IS HOT THIS DOES NOT OCCUR. I HAD 2 NEAR MISSES BEFORE I REALIZED WHAT WAS OCCURRING. I RETURNED TRUCK TO DEALER FOR SERVICE AND WAS INFORMED THIS WAS NORMAL AFTER THE SOFTWARE UPDATE AND OTHER TRUCKS HAD THE SAME ISSUE. INFORMED THEM THIS PRESENTED A UNSAFE CONDITION.

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