NHTSA Complaint #11229591 — 2009 VOLKSWAGEN EOS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11229591
Vehicle	2009 VOLKSWAGEN EOS
Component	POWER TRAIN
Date of Incident	June 30, 2019
Date Filed	July 5, 2019
Mileage	51,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 20 MPH, THE TRANSMISSION JERKED AND THE RPMS INCREASED WITHOUT WARNING. THE VEHICLE ALSO ACCELERATED INTERMITTENTLY, WHICH PRESENTED THE POTENTIAL RISK OF A CRASH. THE VEHICLE WAS EXLCUDED FROM NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE09035 (POWER TRAIN), BUT THE FAILURE WAS SIMILAR. VOLKSWAGEN VAN NUYS (6115 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 785-7571) WAS NOTIFIED AND WAS CURRENTLY SERVICING THE TRANSMISSION ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THE DEALER REPLACE THE SAME OEM TRANSMISSION ASSEMBLY. THE APPROXIMATE FAILURE MILEAGE WAS 51,700.

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