NHTSA Complaint #11229211 — 2012 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11229211
Vehicle 2012 SUBARU OUTBACK
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 181,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I HAVE JUST BEEN TOLD TODAY THAT WILL NEED A NEW CVT TRANSMISSION FOR MY 2012 OUTBACK. THIS IS A COMMON PROBLEM FOR SUBARU DURING THIS MODEL YEAR. INSTEAD OF ISSUING A RECALL, THEY HAVE CHOSEN TO GIVE A LIMITED EXTENDED WARRANTY ON THIS ISSUE. THEY HAVE NOT OWNED UP TO THE PROBLEM AND ARE NOT HELPING CUSTOMERS OUT WITH THIS ISSUE. WHAT ASSURANCE DO I HAVE THAT A NEW SUBARU WON'T HAVE THE SAME ISSUE? I ENJOYED BY OUTBACK AND AM VERY DISAPPOINTED WITH THIS OUTCOME. I HAVE TAKEN IT FOR REGULAR SERVICING AND DON'T ABUSE A VEHICLE AND IT HAS BEEN RELIABLE TO THIS POINT. PLEASE ADVISE AS TO WHY WON'T OWN UP TO THIS ISSUE AND ISSUE A RECALL FOR THIS COMMON PROBLEM. THEY CURRENTLY HAVE IN PLACE AN EXTENDED WARRANTY OF 100,000 FOR THIS ISSUE. I DARE SAY VERY FEW SUBARUS ARE ON THE ROAD AFTER NINE YEARS WITH LESS THAN 100,000.

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