NHTSA Complaint #11228978 — 2011 HYUNDAI VERACRUZ

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE DRIVING 45 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THERE WAS NO ACCELERATION. THE VEHICLE HAD TO BE PUSHED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED OIL ALL OVER THE ALTERNATOR. THE VEHICLE WAS TOWED TO HYUNDAI OF ORANGE PARK (7600 BLANDING BLVD, JACKSONVILLE, FL 32244, (855) 778-2061) WHERE IT WAS CONFIRMED THAT THERE WAS OIL ALL OVER THE ALTERNATOR AND THE GASKET NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE MATCHED AN UNKNOWN RECALL, WHICH WAS REPAIRED BY THE PREVIOUS OWNER. THE MANUFACTURER WAS CONTACTED, PROVIDED A CASE NUMBER, AND PROMISED A CASE MANAGER WOULD CALL HIM BACK. THE EXTENDED WARRANTY HAD JUST EXPIRED BY 400 MILES. THE FAILURE MILEAGE WAS 90,030.