NHTSA Complaint #11222428 — 2012 MINI COOPER COUNTRYMAN

THE VEHICLE STARTS INTERMITTENTLY. THE IMMOBILIZER OF THE VEHICLE DOES NOT DETECT THE PRESENCE OF THEY KEY FOB IN THE SLOT AND THEREFORE WONT START THE VEHICLE. THESE EVENTS HAPPEN INTERMITTENTLY. ONE INSTANCE WAS IN A GASOLINE STATION. I STOP THE ENGINE AND REFUELED. WHEN IT WAS OVER I COULDNT GET THE CAR TO START BECAUSE THER WAS NO RESPONSE FROM THE CAR. I TRIED TO INSERT/EJECT THE KEY FOB IN ITS SLOT AND AFTER COUNTELESS AND MORE THAN THIRTY MINUTES WAS ABLE TO GET IT STARTED. ONE TIME , I WENT GROCERY SHOPPPING AND WHEN I WAS DONE WHEN BACK TO THE CAR AND IT WOULDN'T START. KNOWING THAT THIS HAS BEEN HAPPENING , I DID THE INSERT/EJECT OF KEY FOB IN ITS SLOT COUNTLESS NUMBER OF TIMES. I DID THIS FOR OVER AN HOUR BEFORE I GOT A RESPONSE FROM THE CAR AND GET IT STARTED. MY WIFE IS AFRAID TO DRIVE THIS CAR BECAUSE SHE MAY GET STUCK IN THE MIDDLE OF NOWHERE. IF THERE IS A MEDICAL EMERGENCY AND THIS IS THE ONLY CAR AVAILABLE, IT WOULD BE BETTER OFF TO JUST WAIT FOR THE AMBULANCE THAN ATTEMPT TO BRING THE PERSON NEEDING MEDICAL ATTENTION TO THE HOSPITAL IN THIS CAR BECAUSE YOU MAY GET STUCK IN THE MIDDLE OF NOWHERE. ANY ROAD TRIP THAT WILL GET YOU 100 MILES AWAY FROM YOUR PLACE OR DRIVING AT NIGHT IS A SAFETY RISK BECAUSE YOU MAY RUN OUT OF FUEL AND REFUEL AT A REMOTE GASOLINE STATION BUT THEN YOU CANT GET THE CAR TO START AGAIN.