NHTSA Complaint #11221998 — 2017 BUICK LACROSSE POWER TRAIN

Complaint Details

ODI Number	11221998
Vehicle	2017 BUICK LACROSSE
Component	POWER TRAIN
Date of Incident	April 1, 2019
Date Filed	June 23, 2019
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

LOUD CLUNK NOISE DURING ANY GEAR CHANGE. CAR DOES NOT HAVE TO BE MOVING. I EXPERIMENTED THIS PROBLEM WHILE SHIFTING FROM PARK TO DRIVE, DRIVE TO REVERSE, REVERSE TO PARK. THIS PROBLEM ALSO EXISTS SHIFTING UP AND DOWN GEARS. TOOK IT TO THE DEALER TO GET SERVICED. THEY FLUSHED THE TRANSMISSION, REPROGRAMMED THE TRANSMISSION CONTROL TO NO AVAIL. THE PROBLEM OCCURS WHEN THE ENGINE IS COLD AND HOT

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