NHTSA Complaint #11221193 — 2018 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE ATTEMPTING TO TURN INTO A PARKING LOT, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO HAMPTON CHEVROLET (757-325-9604, LOCATED AT 1073 W MERCURY BLVD, HAMPTON, VA 23666) WHERE THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST AND FOUND CODES P0014 AND P0024. THE MANUFACTURER WAS MADE AWARE OF THE CODES AND ADVISED THE TECHNICIAN TO CLEAR THE CODES AND RETURN THE VEHICLE TO THE CONTACT. THE TECHNICIAN ACTED ACCORDINGLY. THE CONTACT STATED THAT THE MANUFACTURER AND THE TECHNICIAN STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE CONTACT INSISTED THAT THE VEHICLE WAS NOT REPAIRED AND UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 4,571.