NHTSA Complaint #11220589 — 2016 GMC TERRAIN

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. WHILE DRIVING 55 MPH IN THE RAIN, THE FRONT WIPER BLADES FAILED TO STAY ON THE WINDSHIELD. THE CONTACT WAS ABLE TO STOP SAFELY TO THE SIDE OF THE ROAD AND REPLACE THE WIPER BLADES. THE CONTACT SALSO STATED THAT SHE HEARD AN ABNORMAL NOISE AND THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE CONTACT WAITED UNTIL THE RAIN SETTLED TO SAFELY DRIVE HOME. THE CONTACT CALLED ROSS DOWNING BUICK GMC (LOCATED AT 1301 S MORRISON BLVD, HAMMOND, LA 70403, (985) 269-0701) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS INVALID.