NHTSA Complaint #11220048 — 2018 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11220048
Vehicle 2018 FORD EXPEDITION
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 8,161 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TAKATA RECALL. ON 4/29/19 THE 2ND ROW MIDDLE SEAT BELT WAS REPLACED AFTER HAVING BEEN IN THE SHOP 2X FOR DIAGNOSIS. IT WOULD NOT RELEASE OUT TO BUCKLE. IT KEPT SNAGGING ON ITSELF INSIDE. ON 6/11/19 THE VEHICLE WAS TAKEN IN TO BE DIAGNOSED FOR BAD STRUT. TURNS OUT 3 OF THE 4 WERE BAD AND NEED REPLACED. THE DEALERSHIP WOULD NOT REPLACE THE 4TH STRUT EVEN THOUGH SHE STATED ITS BEEN A BIG PROBLEM LATELY. ALSO THE LIFT GATE WAS INSPECTED AS IT OPENS AND CLOSES ON ITS OWN PERIODICALLY. THEY COULD NOT GET THE LIFT GATE TO RECREATE THE PROBLEM AND SINCE THE VEHICLE DIDNT THROW A CODE FOR IT THEY CANT DO ANYTHING ABOUT IT. I HAVE AN APPOINTMENT FOR 6/19/19 TO HAVE THE 3 STRUTS REPLACED AND THE LIFT GATE CHECKED AGAIN.

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