NHTSA Complaint #11219860 — 2018 TOYOTA AVALON VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11219860
Vehicle	2018 TOYOTA AVALON
Component	VEHICLE SPEED CONTROL
Date of Incident	January 2, 2019
Date Filed	June 13, 2019
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

IN DYNAMIC RADAR CRUISE CONTROL, THE CAR DOES NOT ACT AS DESCRIBED ON PAGE 237 OF THE OWNERS MANUAL. THE MANUAL STATES EVEN WITHOUT CANCELING THE CRUISE CONTROL, THE SET SPEED CAN BE INCREASED BY FIRST ACCELERATING THE VEHICLE TO THE DESIRED SPEED AND THEN PUSHING THELEVER DOWN TO SET THE NEW SPEED." WHEN I TRY TO DO THIS THE VEHICLE WILL QUICKLY SLOW DOWN TO 1 MPH BELOW THE PREVIOUS SET SPEED. SOMETIMES, THE BRAKES ARE APPLIED TO BRING THE CAR DOWN TO THAT SPEED. THIS COULD BE UNSAFE, ESPECIALLY ON WET PAVEMENT. TOYOTA SAY THE CAR ACTS AS INTENDED.

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