NHTSA Complaint #11218272 — 2016 CADILLAC ESCALADE ESV

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11218272
Vehicle	2016 CADILLAC ESCALADE ESV
Component	POWER TRAIN
Date of Incident	May 1, 2018
Date Filed	June 6, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE TRANSMISSION HAS MULTIPLE MALFUNCTIONS. DELAYED SHIFTS, HARD SHIFTS BOTH WHEN SHIFTING UP OR DOWN, VERY LARGE CLUNK OR HARD SHIFT WHEN GOING FROM 2ND TO FIRST. VERY UNPLEASANT TRANSMISSION AND MULTIPLE WAYS. DEALER KEEPS TELLING ME THAT THE TRANSMISSION IS ADAPTIVE TO THE DRIVER AND IT NEEDS TO LEARN HABITS. I HAVE HAD THE VEHICLE FOR OVER A YEAR. SOUNDS LIKE A COP OUT TO ME. NOT VERY HAPPY WITH GM!

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