NHTSA Complaint #11216919 — 2016 GMC TERRAIN VISIBILITY/WIPER

Complaint Details

ODI Number	11216919
Vehicle	2016 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	May 10, 2019
Date Filed	May 30, 2019
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

FRIDAY, MAY 10, 2019 THE VEHICLE WAS IN MOTION ON A HIGHWAY, TRAVELING THROUGH A MAJOR THUNDERSTORM WHEN THE WINDSHIELD WIPERS STOPPED WORKING. THE VEHICLE NEEDED TO BE TOWED AND THE WINDSHIELD WIPER MOTOR HAD TO BE REPLACED. THE COST RELATED TO THIS DEFECTIVE PART WAS $1156.98. I UNDERSTAND THIS PART IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND THAT THERE IS A RECALL FOR THIS PROBLEM IN THIS YEAR AND MODEL VEHICLE IN CANADA. I'M CONTACTING THE NHTSA SO THAT MY VEHICLE MAY BE ADDED TO YOUR DATA CONCERNING THE 2016 TERRAIN AND THE WIPER MOTOR AND HOPE THAT THERE WILL BE A RECALL HERE IN THE UNITED STATES. *BF

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