NHTSA Complaint #11209243 — 2014 RAM 1500

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE issue reported to NHTSA

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Complaint Details

ODI Number	11209243
Vehicle	2014 RAM 1500
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Date of Incident	May 10, 2019
Date Filed	May 22, 2019
Mileage	119,833 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD KNOCKING SOUND UNDERNEATH THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, INSPECTED THE VEHICLE, BUT DID NOT FIND A FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BOLTS TO THE MANIFOLD WERE DETACHED ON BOTH SIDES AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO 1-10 CHRYSLER DODGE JEEP RAM (LOCATED AT 79200 VERNER RD, INDIO, CA 92203, (760) 345-1000). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED AND THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 119,833. *BF CONSUMER STATED I HAD COMPUTER COMPONENTS (RECALLED) REPLACED DUE TO THE SHIFTER COMING OUT OF GEAR. I FEEL THAT CAUSED TRANSMISSION DAMAGE WHICH I HAD NOTIFIED 1-10 CHRYSLER DODGE ABOUT. NOTHING HAS BEEN DONE ABOUT THE TRANSMISSION AT THIS TIME. I HAD THE MANIFOLD AND THE BOTS REPLACED.*JB

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