NHTSA Complaint #11208251 — 2013 SUBARU CROSSTREK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11208251
Vehicle	2013 SUBARU CROSSTREK
Component	ENGINE
Date of Incident	April 15, 2019
Date Filed	May 17, 2019
Mileage	145,941 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

AFTER REPLACING VALVE SPRINGS AT THE SUBARU DEALERSHIP DUE TO A RECALL, NOW OIL IS MIXED IN THE COOLANT. PROBLEM APPEARED SAME DAY AS WE PICKED THE CAR FROM DEALERSHIP UPON COMPLETION OFF RECALL ISSUE. AFTER EXPLAINED THE PROBLEM TO THEM THEY REPLACE COOLANT AGAIN TO TEST SEE IF THE PROBLEM CONTINUES. THE PROBLEM CONTINUES BUT NOW THEY CLAIM PREEXISTING CONDITION!!! IMAGINE THAT! PLEASE IS THERE ANY ADVISE BEFORE WE SICK LEGAL ACTION. WE ARE AFRAID CAR WILL OVER HEAT NAD BURN ENGINE OR CATCH FIRE!

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